FAQ
Frequently Asked Questions




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I want to get a value on my Bag/items, What should I do
Firstly, get in touch! Tell us about your bag/items and make an appointment to see Tracy at our base in Sheffield, or you can always send your bag with Royal Mail Special Delivery. Be sure to include who you are and your address.
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We can only purchase items with identification. You can bring this with you, or send a photocopy. Valid forms of ID are, Passport, Driving License or a utility bill. Please do not send originals with your items.
- How do you determine the value my items
We pay the market price after researching your items. We take into account it's condition, it's age, if the item has paper work or original receipts.
- Will you give me a value on my Designer items without seeing them.
We can't give prices over the phone or via email based on images or information provided. We can only give you prices once we've assessed the items for accurate make/model, size, condition, paperwork and authentication, which we'd have to do in person.
- Do you buy other designer goods
Yes, If it's not listed then contact us.
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What brands do you buy.
This is a selection of designers we purchase.
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Bvlgari: All items including jewellery
Chopard: All items
Cartier: Jewellery.
Chanel: All bags, Jewellery, Shoes and Clothing.
Christian Dior: Bags and Jewellery
Christian Louboutin: Bags and Shoes.
Givenchy: Bags
Gucci: Bags & Jewellery
Hermes: All Bags, Luggage, Belts and Jewellery.
Louis Vuitton: All Bags, Luggage, Jewellery & Shoes.
Mulberry: Bags.& Purses
Prada: All Bags
Tiffany & Co: All Jewellery.
Rolex: Watches.
And many others!
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How do I get paid
We can pay cash in-store, Cheque, or via same day bank transfer.
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Do you buy replica or copies of designer goods
We do not buy any replica bags or items. At all .
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How should I send my bag to you
If you can't get to us in Sheffield, we recommend using Royal Mail Special Delivery (1pm), it's fast, safe, tracked and requires a signature. Up to £500 compensation cover for Royal Mail Special Delivery Guaranteed® by 1pm, with Increased compensation available for up to £2,500.